Gamebirds Clothing Delivery & Returns Policy
Our UK delivery options are simple.
To anywhere within the UK the shipping rate is a flat £3.99 and takes 3-5 working days.
If your order is urgent please choose the next day delivery option which costs £12.
Unfortunately we can NOT deliver your goods to garages/sheds/wheelie bins etc as it invalidates our insurance policy as we must get a signature. If you know you are going to be out please use an alternative delivery address such as a work place, neighbour.
EUROPE & THE REST OF THE WORLD
WE ARE CURRENTLY NOT POSTING ITEMS OUTSIDE OF THE UK.
Returns & Return Postage
WE DO NOT REFUND RETURN POSTAGE OUTSIDE OF THE UK.
We always hope that you love all the items you receive. However, if for any reason you are not completely satisfied with your purchase we offer a free returns policy within the UK (returns must be sent ‘2nd class signed for’ / we have a maximum refund amount of £5). If we send replacement items to you we will not refund the return postage as we will incur additional postage costs for the replacement items.
We accept returns up to 28 days upon receipt of your original order providing they are in clean, saleable condition with their original packaging with tags attached. After 28 days we issue a credit note and not a refund.
If you want to return an item please complete the returns information form that you received with your order or download it here and return it using the Royal Mail ‘2nd class signed for’ service to the below address. Without this form it will be very hard to process the return.
We strongly recommend that all customers obtain proof of postage as we are unable to accept responsibility for items that do not reach us.
Refund and exchanges will be processed within 5 working days of us receiving your return.
c/o Wiltshire Rod & Gun Ltd,
135 Victoria Rd,
Tel: 01672 560234